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USING PAYPAL

 

 

HomeTeamsONLINE has utilized PAYPAL for its security and ease of use. (Note that HomeTeamsONLINE is not affiliated with PAYPAL in any way).

PAYPAL allows you to easily set up an account and link it to your bank account to accept payments. PAYPAL also provides a secure connection for accepting Credit Card information, as well as the name, address and shipping information of your customer. PAYPAL charges a fee per each transaction, so there are no up-front payments required to set up a PAYPAL account. Just click the "Change PayPal Email" button at the top of the page to set your account to receive payments.
Please visit PAYPAL.COM for further information on their services.

 

All you have to do for PayPal is set up an account with them and then list your PayPal email address at the top of the Registration Form. Our system will take care of the rest.

When you create a new PayPal account it will start as a Personal account. Personal accounts will not allow your visitors to pay with a credit card without logging into their own PayPal account. In order to allow visitors to pay without logging into their own PayPal account you must have a Buisness or Premier account. Contact PayPal for the details of what type of account is best for you.

 

The setting to allow credit card payments is found (in your PayPal account) under My Account > Profile > My Setting Tools. Click Update next to Website Preferences (in the top "selling online" category). There is an option called PayPal Account Optional. Make sure this is turned on. If you do not have this setting, you may need to confirm your email on the account. Otherwise, contact PayPal for details.
 
PayPal may offer features for creating your checkout and give you HTML to link to your PayPal page but this isn't necessary. These features are already built into your HTO Page.

To hide the PayPal option so there is only an option to Print & Mail a Check, simply don't enter an address for the PayPal. The notification email will then go to the webmasters email address assigned to the account.

When a Registrant successfully pays online, they will be automatically mailed a receipt. You will get confirmation from both HTO and PayPal. They will be added to your Registrant list with "received" under the PayPal column.

PayPal adds a transaction fee of around 3%-4%, which is about the same standard rate that Credit Card companies charge merchants.

HTO is not affiliated with PayPal. We use PayPal because they are a popular and well known service with competitive pricing.

 

*We cannot modify your Forms to use other merchant accounts at this time. Through specific customizations we can make other merchants work to an extent, but not fully integrated like PayPal. Contact support for details if you need to use another merchant account.

 

 

Using PayPal with the Store Page

 

The Store Page is a Champion feature. This can be accessed under Community > Store.

 

* To integrate PayPal with the Store Page, just list the PayPal email in the top right.

* Your buttons and product options will not appear until the PayPal email has been entered.

* The store will only work with PayPal, without PayPal this page can not function.

* It is not possible to link separate merchant accounts other than PayPal to the Store.

* When purchasing products, PayPal will open in a new window. Additional products selected in the HTO Store page will add the new items to the PayPal checkout window as new items are added.

* We can add a Custom Header to the top of the Store Page if you wish to include additional  messages, notifications or details to the top of this page.

 

 

To get a more detailed report in Excel from PayPal (for store, registration, etc.)

1) Log into your PayPal account

 

2) Go to the  "Download History" page

My Account (tab) > History (sub-menu) > Download

 

History (from dropdown)

 

3) Set your "Custom Date Range" and for "File Types

 

for Download:" choose "Comma Delimited -All Activity"

 

4) IMPORTANT: Be sure to CHECK the option:

"Include Shopping Cart details (comma and tab

 

delimited files only)"

 

5) Click the "Download History" button

 

6) On same Download History page, there is a link

"Recently Downloaded Logs are now available. "

(Note that it make take some time before the report is ready.)

7) Import the CSV into excel to view

Note: This process is subject to change by PayPal. Check with PayPal for more help.

 

 

Accepting Credit Card Information (Other than though our built-in tools)

We can only support the accepting of credit card information through the PayPal pages, linked automatically to our Registration, Team Store and Donation Pages.

 

If you are accepting credit card data though third parties, such as credit card scanners, PayPal may contact you with concerns. To be safe, contact PayPal if you would like to accept credit card data other than though our built-in features.

 

 

Only One Transaction per Form

While it is possible to send an invoice to a registrant after they have already paid, attempting to make another payment will result in a PayPal error.

 

To change this, log into PayPal and follow these steps:

 

1. Go to My Account>Profile
2. Click on ‘My Selling Tools’
3. Click ‘Update’ beside ‘Block Payments’

4. In the Block Accidental Payments section, select ‘No, allow multiple
payments per invoice ID’ option

5. Save

 

Note that the above settings are not available if you have a PayPal Personal account. You must upgrade your PayPal account if you would like to accept credit cards online or change this setting.

 

For help with this, contact PayPal.

 

Paypal Append Field to Item Name

Contact Support to make any of your Registration Fields appear in the Checkout for PayPal to be included with your PayPal information

 

Using Other Merchant Services

Contact Support with the details if you would like to use a different merchant service for your Registration.

- Service must be approved by support

- Other services will not send data to the registrants list when someone successfully pays

- The Donation and Store Pages can only work with PayPal at this time.

• Approved Services: Authorize.net

- To use the registration forms with Authorize.net, contact support with your Authorize.net API Login and Transaction Key.

• Denied Services: Intuit

- Intuit is not supported at this time