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| Q: Can I reactivate a season once I have archived it? |
| No. If you have a special circumstance that you believe requires reactivating an old season, contact support. |
| Q: I want to store a future season schedule. Should I use the season change tools? |
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No. If you'd like to add games or events to a future season, use the Season drop down to manually select the future season as you add the game or event. If you'd like to import a full schedule into a future season, contact support for assistance. |
| Q: What if every team in my league is not ready to move into the new season? |
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Every team within the league has to be on the same season. There is not a way for some teams to be on one season and others to be in a different season. Contact support for alternate solutions if it is absolutely necessary for a team to be on a different season. |
| Q: I'm a coach for a team & I do not see the Season Update tool. Why? |
| Updating the season is controlled by the league. Contact your league directly with your request to update to the new season. |
| Q: I'm scared to update to the new season. What should I do? |
| Call us! We'll be happy to answer any questions you might have & walk you through the process. Tech Support can be reached Monday-Friday from 9 AM to 4 PM EST at 800-486-0505. |
Toll-free Support Hotline
(800) 486-0505
Weekdays 9:00 AM - 4:00 PM (EST)
Phone support not available on federal holidays.
Email Support
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