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BEFORE YOU BEGIN...

Use the Text Alerts feature to send a text message to Players &/or Coaches & set defaults to send alerts when the Schedule is updated.

IMPORTANT INFORMATION

Use the Text Alerts feature to send a text message to Players &/or Coaches & set defaults to send alerts when the Schedule is updated.

The text message feature pulls information from the Player and Coach/Staff Profiles.  Before a message can be sent, Players need to be added to your Roster; and Coaches need to be assigned to your team (People > Roster | People > Coaches & Staff). Accurate Mobile Number & Provider information needs to be saved in the profiles.

By default, the From field will be the owner's email address. Click to update the field. The From email must be a valid email address or emails/texts will not be sent.

Use the To drop-down to identify who you'd like to send the text to. Note that only players and coaches/staff members can receive text messages.

Enter the information you wish to send and click Send Text.

Keep in mind that the Texting feature uses SMS, which has a 160 character limit.

THE LINK BUTTON

Use the link button to easily place a link to any page on your site. This is a convenient way to link anywhere on your site, but you can also paste a URL directly into the message. Any properly formatted URL should be a clickable link in any email or text received.

Click the toggles to send people notifications when the Schedule is updated. Toggles that are blue will be set to receive notifications by default, but can manually be unchecked when an admin is updating the Schedule.
 

Be sure to click Save As Default.
 

Text Alerts will be sent to Players & Coaches. Contact Support to add Contact Lists to receive email notifications when the Schedule is updated.  Go to People > Manage People to create a list.

NOTES

• Our text messaging system has been custom-created for HTO. The system allows our users to send text messages using an email address based on your cell phone number.  This setup allows us to avoid standard SMS texting services when possible, which may charge you per text. The setup also can display the "Sender" as a 4 or 6 digit number.

• Our texting feature uses SMS. SMS (Short Message Service) is limited to 160 characters, & is well supported by mobile providers.

• MMS (Multimedia Messaging Service) technology is not consistently supported in the industry at this time. Since MMS causes problems on many mobile services, we have discontinued offering this option.

• The Main HQ (league webmaster, etc.) can specify to receive an email any time a team updates their schedule. This setting cannot be disabled by teams.

• There is not a way to block individual senders.  Check with your provider for details on disabling email-based text messages.

• customize your intro
• customize your subject
• hide the location
• hide the location if canceling
• use MMS instead of SMS