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PURCHASE SUMMARY

HQ
Lists the Site ID of the account you are submitting payment for.
package
Lists the details about what you're purchasing including membership levels. Multi-team sites will list the number of teams & membership level(s) of the teams.
upgrade cost

The amount being charged for this transaction.

expires on & annual price

Lists the next expiration date for this account.

Lists the total cost that will be due at the next renewal date to maintain the current membership level(s).

Payments made on this account are made on behalf of the owner.
If you are not the Owner of this account, (for example, you are the primary contact for a team within a league), the payment you are submitting is on behalf of the site Owner. The Owner retains control of the account & all of the accounts (also called "HQs" & "sites") contained within. Contact the Owner of the league or organization if you have questions about purchasing upgrades or additions to this account.

BILLING INFO

What should be entered?

The billing info that is entered should be the billing address & details that are for the card being used. Typically, this will be the address that the card issuing company sends the bill to.

An AVS Mismatch may occur if the incorrect billing address is entered.

Receipts

Receipt for this payment will be emailed to the Owner's address. If your email address is different, contact the Owner of the website & request that they forward the receipt to you.

PAYMENT DETAILS

Please Note

If your credit card company declines to release funds for this transaction for any reason - including an AVS mismatch - HTO does not have the ability or authority to "force" the charges through.  Please contact the credit card issuer for info as to why they declined to release the funds.

Toll-free Support Hotline

(800) 486-0505
Weekdays 9:00 AM - 4:00 PM (EST)
Phone support not available on federal holidays.

Email Support

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